You can order by phone (fastest service), PayPal, mail
or email.
We are normally
in the office Monday through Friday for your phone in orders.
Payment types: You can pay by VISA, MasterCard,
Discover, American Express, money order, check, PayPal, Western Union and wire.
We have eight ways to pay!
Q: Do you take
Credit Cards?
A: Yes, but only through PayPal on the
web (details at PayPal.com) We will be
updating the website with PayPal Buy It Now buttons. This will take some
time to get all items into the PayPal system.
To order ammunition such as shotshells call us and will be glad to
hold what you want for 5 days to allow you to send us a money order or
check. We only sell shotshells with a money order or check because PayPal does not allow ammunition to be purchased through their payment system. Please understand, this is
NOT our rule but is PayPal's rule.
We only require
a money order or check to purchase ammunition, not anything else.
We do not
use
a shopping cart.
There is a $10.00 minimum order requirement.
Add Sales Tax
only if we ship to Texas.
Texas Sales Tax is (8.25%).
Choose the payment type and
the way you want to order or pay us by clicking on the links below.
Example: to phone your order in, click
the To Order By Phone link below and call us to place your order.
A very dynamic inventory is the standard operating procedure at Cutler's Cove, and what's listed is but a sample of things currently in stock.
We really do have over 500 different knives in stock. If you have particular wants, please let us know. A very active list of folks seeking
items are surprised many times that we have what they are looking
for. We buy items regularly and our stock is constantly changing.
Quite often items are sold before they even have a chance to be offered publicly.
Customer Wanted List - We have
been keeping a list of what our customers are looking for since 1999. And
because of this list we sell many items before they make it to the website.
Maybe we can help you too. Our Customer Wanted List is a free service.
Note: If you see the
word Sold by a knife, We Have Sold Out... We offer our apologies and
appreciation for your interest!
We take credit for
great knives!™
To Order By
Phone,
call 1-325-617-2578
Fastest service - just phone your order in!
-
Monday through Friday
10:00 am to 6:00 pm Central Standard Time
Or Texas Time (except holidays)
Closed Saturday and Sunday
We are in the Chicago and Dallas time zone.-
GMT -06:00 Central
Time example for 10am here in Central time:
11am Eastern / 10am Central / 9am Mountain / 8am Pacific
For correct Daylight Saving time add one hour.
If you can't reach us during these times, you can print out our Order
Form and mail it to us. This will give us all the information we need to process your order. Please be sure to
provide your address and telephone number. Incorrect information may
cause a delay in processing your order or failure to complete your
order request. Orders left on our voice mail are processed
promptly pending availability.
You should be able to reach us during normal business hours. If you miss us try again a few hours later. We do have 24 hour voice mail so that you can leave an order by phone.
We will email or call you back if you will leave your contact information and what you wanted. If you are outside the USA please use email. How to contact us and our hours of operation are here.
Orders left on our voice mail are processed promptly pending availability.
Because we are on the road it is sometimes difficult to give us orders
over the phone. Please place your orders over the Internet at orders,
or through the USPS mail. Or just keep trying the phone. All Out-of-Production and Used Knives are subject to prior sale. We will contact you if we are unable
to fill your order.
Payment
Verification
There is a $10.00
minimum order requirement.
"Sale Pending" means that a purchase commitment has been made by
phone, mail or email. Remember, you don't have to talk directly with
us because we hold items based on the time the email order, phone
message was received!
If an item of interest is "Sale Pending," feel free to
request to be next in line if the transaction is not consummated.
"Sold" means that the purchase has been completed. A
completed purchase is one where the customer has received and
indicated that he or she is satisfied. Remember we normally only
have one of each item for sell on our site.
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To
Order By PayPal Payment
click this link.
We
accept instant, secure payments from anyone in the USA with a
credit card or checking account! You
can use our PayPal Gift
Certificates to pay also. If you have a non-U.S.A. PayPal account we will take your payment but
may hold your product for two weeks or more before we ship to you.
This timeframe is referring to completion of entire transfer
process and not the date the funds will be withdrawn from your
bank or credit card.
We accept Personal Checks*, Money Order, Cashiers Check,
Electronic check
in USA Dollars, or charge with VISA, MasterCard and Discover. Gift
Certificates are available. Have non-U.S.
PayPal account
*Note: merchandise will not be
shipped until payment is verified. Personal Checks take two
weeks to clear.

Verified by PayPal for security
Thank you for visiting our
website
Rest assured that that
your knife or other items purchased from us will be carefully packed and
shipped as quickly as possible to meet your satisfaction.
We are normally
in the office 10:00am to 6:00pm central time, Monday through
Friday. How to
contact us. |
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Click this email button to send
us an order.
We do not use a
shopping cart.
Payment
Verification
To Order On The
Web, you can
place an order by email. We need all the information that is on the Order
Form. Keep in mind that many of the knives are one of a kind and subject to
availability. All Out-of-Production and Used Knife orders are
subject to prior sale. We will contact you by email if we are
unable to fill your order.
Questions? See Security Statement and Privacy
Statement.
There is a $10.00
minimum order requirement.
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To Order By
Mail,
first fill out the Order
Form , print it, and send it along with a money order* or
check** made payable to
"Byron Rogers" to:
Cutlers Cove
P.O. Box 3171
San Angelo, Texas 76902-3171
USA
Do you
want to place an order, but don't have a credit card, or would just prefer to
pay by check? Please use our Mail Order Form for
easy ordering. Just print it out and send it in. All Vintage, Out-of-Production
and Used Knife orders are subject to prior sale. We will contact you by mail if
we are unable to fill your order. We will hold the knife or product you want for
5 days after you either call or email us that your money is on it's way. This is
to give you enough time to get the funds to us and so we do not sell your knife.
If you need more time let us know. Orders sent via mail are processed promptly
pending availability and after the check clears.
Payment
Verification
*For fastest Order By Mail service send a USPS Money Order. We
can cash the USPS Money Order the same day we get your order while we are at
the Post Office here in our town and ship your item the next business day.
Other money orders do not have this feature for fast clear funds in our
hands, only USPS Money Orders work this way. We will accept any money
order but all other money orders or checks must go through our bank and they do not
guarantee the funds until the money order or check clears.
USPS
(United States Postal Service)
**Note: merchandise will not be shipped
until payment is verified which can take up to 14 days for checks and most money
orders after we receive payment.
We may hold the knife or product for the funds to clear before
shipping but we will ship or return your funds guaranteed.
We are aware that checks drawn on accounts with sufficient funds
may clear much quicker, but, checks that are rejected for
insufficient funds take one to two weeks to be returned to us,
hence the 14 day policy.
There is a $10.00
minimum order requirement.
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Ordering shotshells*
You must be 18 or older to purchase
ammunition. Check your local laws for any regulations before ordering
any ammunition products. Live shotshells can only be shipped by UPS and they
charge a service fee for shipping ammo in addition to their normal
shipping charge. Therefore shipping is higher for
these shells than our normal shipping charge. Shipping will be via UPS
Ground only! A physical address will be necessary as UPS does not
deliver to Post Office Boxes.
To order call us and will be glad to hold what you want for 5
days to allow you to send us a money order or check. We only sell shotshells with
a money order or check because PayPal does not allow ammunition to be purchased through their payment system. Please understand, this is NOT our rule but is PayPal's rule.
Want to save about
two weeks in delivery time on your ammunition and shotshell orders from us?
Send us a USPS Money Order!
Because shotshells can
only be shipped by UPS ground they cannot be shipped outside the 48 states
of the USA. We are sorry for the disappointment this may cause but it is out
of our control.
*For fastest service send a USPS Money Order. We
can cash the USPS Money Order the same day we get your order while we are at
the Post Office here in our town and ship your item the next business day.
Other money orders do not have this feature for fast clear funds in our
hands, only USPS Money Orders work this way. We will accept any money
order but all other money orders or checks must go through our bank and they do not
guarantee the funds until the money order or check clears.
USPS
(United States Postal Service)
Note: merchandise will not be shipped
until payment is verified which can take up to 14 days for checks and most money
orders after we receive payment.
We may hold the shotshells or product for the funds to clear before
shipping but we will ship or return your funds guaranteed.
We are aware that checks drawn on accounts with sufficient funds
may clear much quicker, but, checks that are rejected for
insufficient funds take one to two weeks to be returned to us,
hence the 14 day policy.
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Sales Tax
Inside Texas:
Since we are located in Texas
and all shipping is done from Texas, we collect state sales tax of
8.25% for orders shipping to Texas only.
Outside Texas: For sales delivered OUTSIDE the State of
Texas, we do not collect any sales tax. It is the sole
responsibility of the purchaser to determine how much, if any
sales tax is due, and to forward that amount to the appropriate
agency.
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Our Guarantee and
Return Privilege
Shop
with confidence. Describing old and vintage knives is, at best, an inexact science,
but we have been grading knives for over 20 years. We try to be as objective as possible, but we leave the final
judgment to the buyer. We strive for honest and accurate
descriptions on all items. Our hassle-free return privilege allows you
to return any item for any reason within 14 days of purchase.
Returns are allowed within 14 days of invoice date. The item must be in the same
condition as received and the shipping is not included. The item
must have the original box, papers, packaging, sheath, etc. that
came with it. The goods must
be returned to us, postage paid, by a secure delivery method. We
cannot be responsible for goods which do not reach us. C.O.D.
or
"shipping charges collect"
returns can not be accepted and will be refused.
All refunds are made the same way the purchase was made if
possible. If the sale is on a credit card the refund will be on
the same card account that the purchase was made on.
Returned items that do not meet the above conditions will be
subject to a minimum 15% restocking fee.
Please read our Packing Tips
section before returning any item.
We
strive for 100% customer satisfaction.

Thank you for visiting our
website
Rest assured that that
your knife or other items purchased from us will be carefully packed and
shipped as quickly as possible to meet your satisfaction. |
Disclaimer:
All items sold through
Cutler’s
Cove
are subject to availability
or to prior sale. Many are one of a kind items
and when sold we do not have another one. If we have sold the knife you
ordered we will refund your money. First come, first served. Our stock changes
weekly and often daily. We do not make cash refunds. All refunds are made the same way
the purchase was made if possible.
Deposits are not refundable but
you can spend them on other items we have in stock. |
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Packing Tips
-
If possible, pack the knives or items in the original
packaging. If the original packaging is not available, then wrap
each individual item in bubble wrap. Newspaper may be used if
bubble wrap is not available. Be sure to wrap each item
completely and secure with tape. The tape should never come in
contact with the surface of the the knife as it may remove the
finish.
-
Choose an appropriate size box for the items to be
shipped. Too small may not allow room for ample padding. Too
large may allow for items to bounce around. If you are reusing a
box, remove any old labels to prevent shipping mix-ups.
-
Pad the box with a material such as bubble wrap,
packing peanuts, crumbled or shredded paper while keeping the
items in the center of the box. Items should not come in contact
with the box. Make sure enough packing material has been used
allowing for no give at the top.
-
Keep a list of the items shipped and their serial
numbers.
-
Enclose inside the box:
If Selling - Trading - Consigning Knives:
Enclose a Quote Sheet (if available) OR a slip of paper
including your name, address, phone number, statement of
ownership, and drivers license or social security number.
If Returning An Order:
Enclose a copy of the invoice.
-
Label multiple boxes - 1 of 3; 2 of 3; 3 of 3; etc.
-
We recommend shipping your knives via USPS so that
it may be tracked and insured.
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International
Orders
We will ship outside the
USA, but we will not take credit card payment on international
orders. Buyer is responsible for all tariffs and duties and must
pay international shipping charges.
If you have a non-U.S.A.
PayPal account we will take your payment if you quality for their
Seller Protection Policy.
If the transaction does not
qualify for the Seller Protection Policy
from PayPal we will not accept the order. At this
time PayPal only has
Seller Protection Policy for
the USA, Canada and United Kingdom.
*Note: merchandise will not be shipped until payment is verified.
We accept money orders in USA dollar funds!
We're sorry, but at this time we do not accept checks, money
orders or credit cards issued by foreign (non-U.S.) banks. Please
do not send cash. Payments must be redeemable without service or
exchange fee through a U.S. institution, must be payable in U.S.
dollars, and must be imprinted with American Banking Association
routing numbers.
International
Shipments: Shipping charges do not include any Brokerage Fees,
Money Transfer, Customs Fees or Taxes that you may be charged.
We
will ship to your country but because of custom laws we can not
guarantee that you will get the knife. Also some times insurance
may not work. Therefore we let you know the bad news up front.
We do not ship until the money order has cleared our bank which
can take two weeks or more after we get your funds. Please
be sure to include your name, phone number, shipping address, and
the quantity, name and item number or numbers of the merchandise
you want, along with your payment. If you
also include an e-mail address, we will be able to confirm receipt
of your order and inform you of its shipping date and the tracking number on the
package. You can print our order
form which will help you give us all the information we need
to ship your order.
We require a money order in USA dollars before
we will ship to you. Once we receive an order we hold the knife
for 5 to 10 days to get the funds here at our office. We can give
more time if needed, let us know.
Please
let us know by e-mail which item or items you are interested in
and the address to which you want them sent, and we can provide a
quote on the total cost of
shipping and insurance. There is no cost to let you know the
shipping if you will send us your shipping address. We will email
you the cost as fast as possible. Sorry for the trouble with
international orders but we have had some problems and this is the
only way we can help you get your product and make sure we get our
money. We will be glad to work with you just let us know what you
want to do.
Most foreign orders are sent via Priority Mail International or
First-Class Mail International Insured and will include the proper
customs forms. Items listed on customs forms will be listed at
their actual value. Please do not ask us to falsify these forms -
because we won't!
International Buyers – Please Note:
- Import duties, taxes and charges
are not included in the item price or
shipping charges. These charges are the buyer’s
responsibility.
Please check with your country’s
customs office to determine what these additional costs will
be prior to buying.
“These charges are normally
collected by the delivering freight (shipping) company or
when you pick the item up – do not confuse them for
additional shipping charges.”
“We do not mark merchandise values
below value or mark items as ‘gifts’ - US and International
government regulations prohibit such behavior.”
There is a $10.00
minimum order requirement.
Currency Converter
Advanced Converter is
a multi-lingual Currency Converter with up to date exchange rates,
more countries, historical conversions, adjusted rates and more.
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Payment
Verification: If there are any questionable credit card orders we
contact the credit holder to verify their permission. This is an attempt to
avoid fraudulent purchases. This helps combat fraud.
We at
Cutler's
Cove Knife Emporium™
are very serious about protecting you
(and us) from credit card fraud. Because of these
safeguards, we ship only
to your cards’ PayPal confirmed address! If
you wish to have your products sent to a different address, you must set up an alternate
shipping address by simply contacting PayPal and
requesting the addition.
Thank you for your help and understanding! By following these simple procedures we
can get your order out as soon as possible and with no delays. This helps
avoid fraudulent purchases and to make sure no one is using your card without
your permission. We do prosecute fraudulent orders placed on our website.
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Do you have a minimum order requirement?
Answer: We regret that the costs of doing business precludes us from processing orders less than $10.00 merchandise value
including everything on the site except the
shotshells which have a
minimum of $15.00 (exclusive of shipping and handling.) We will return orders of less than $10.00 merchandise value
and orders of less than $15.00
shotshells.
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Note: This item cannot ship to CA, MA, NH, AR or NJ
Restricted Shipping to Certain States
Why is this item restricted?
Certain products offered for sale by Cutlers
Cove are restricted from delivery to certain states under the provisions of
those certain states statutes. Cutlers Cove has identified those
restrictions under state law and will not ship prohibited items to
the identified states.
Cutlers Cove does not warrant that a person may
legally purchase, possess, or carry specific items offered on the
website according to federal, state or local laws. A person
placing an order from Cutlers Cove warrants that he or she is an
adult and is under no legal restrictions which would prohibit such
person from ordering, owning, possessing, or transferring those
items under applicable federal, state or local law.
These restrictions are subject to change without
notice.
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Thanks
for your business!
We truly appreciate your business and
look forward to continuing to serve you.
Be sure to tell your friends about us ---
we'd love to see them here too.
Release,
Assumption of Risk, and Wavier of Liability and Indemnity Agreement
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